Privacy Policy
How Indoor Ventilation Solutions collects, uses and protects your personal data. Last updated 28 October 2026.
This policy explains what personal data Indoor Ventilation Solutions (“we”, “us”, “our”) collects when you visit indoorvent.ie, contact us or use our services, why we collect it, and what rights you have. We handle personal data in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
1. Who we are
Indoor Ventilation Solutions is the data controller for personal data collected through this website.
- Address: Unit 2, Old Mill, Slane, Co. Meath, C15 TDN0, Ireland
- Email: info@indoorvent.ie
- Telephone: 01 727 0777
If you have any questions about this policy or how we use your data, please contact us using the details above.
2. What personal data we collect
Information you give us
- Contact and call-back forms: your name, email address and the message you send us.
- Newsletter sign-up: your email address.
- Phone, email and WhatsApp: your name, contact details and anything you tell us when you get in touch with us.
- Projects and quotes: details about your building or project that you share so we can advise and quote.
Information collected automatically
- Usage data: pages visited, time on site, links clicked, referring website, approximate location (country and region), browser, device type and screen size, collected through analytics tools (see section 5).
- Technical data: your IP address and basic request information, which are processed by our hosting and security systems to keep the website running and protected.
We do not knowingly collect personal data from children, and our website and services are intended for businesses and building owners and managers.
3. Why we use your data and our legal basis
| Purpose | Legal basis (GDPR Article 6) |
|---|---|
| Replying to enquiries and call-back requests, preparing quotes and advice | Taking steps at your request before a contract, and our legitimate interests in running our business |
| Providing, installing and servicing our products and services, and keeping records | Performance of a contract, legal obligations (such as tax and accounting) and legitimate interests |
| Sending our email newsletter | Your consent. You can withdraw it at any time using the unsubscribe link or by contacting us |
| Understanding how the website is used so we can improve it | Your consent where cookies or similar technologies are used, otherwise our legitimate interests |
| Keeping the website secure, preventing spam and abuse | Our legitimate interests in protecting our website and our users |
We do not sell your personal data, and we do not use it for automated decision-making or profiling that has a legal or similarly significant effect on you.
4. Who we share your data with
We only share personal data with organisations that help us run the website and our business, and only as far as needed. These include:
- Website hosting and maintenance providers, who store the website and its data on secure servers.
- Email delivery provider (SendLayer), which delivers the messages sent from our website forms to our inbox.
- Google (Google Analytics and Google Tag Manager, Google Maps and Google Fonts), for analytics and for the map and fonts shown on our pages.
- WPMU DEV, which provides website security, performance and analytics tools used on this site.
- WhatsApp (Meta), if you choose to contact us using the WhatsApp button. Messages you send on WhatsApp are handled by WhatsApp under its own privacy policy.
- Professional advisers and authorities, such as our accountants and legal advisers, or where we are required to disclose information by law.
Some of these providers are based outside the European Economic Area, for example in the United States. Where that happens, we rely on safeguards recognised under GDPR, such as the EU–US Data Privacy Framework or the European Commission’s Standard Contractual Clauses.
5. Cookies and analytics
Cookies are small text files placed on your device. We use the following on this website:
| Cookie | Provider | Purpose | Typical duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visitors so we can measure how the website is used | 2 years |
| _ga_6M4P5CTRX2 | Google Analytics | Keeps the state of your visit (session) for our analytics reports | 2 years |
| _pk_id.* | Matomo (via WPMU DEV Analytics) | Recognises returning visitors for site analytics | 13 months |
| _pk_ses.* | Matomo (via WPMU DEV Analytics) | Keeps track of a single visit | 30 minutes |
Google Analytics 4 helps us understand which pages are visited and how people find us. It receives your IP address, device and browser information and the pages you view. Google may use this data in line with its own privacy policy: policies.google.com/privacy.
Managing cookies. You can delete or block cookies in your browser settings; the website will still work, although some features may be affected. You can stop Google Analytics from collecting data about you by installing the Google Analytics opt-out browser add-on, and you can manage Google advertising settings at adssettings.google.com.
Pages that show a Google Map or use Google Fonts load content from Google, which means Google receives your IP address when the page loads.
6. How long we keep your data
- Enquiries and correspondence: kept for as long as needed to deal with your request and for a reasonable period afterwards, normally up to 24 months, unless we begin working together.
- Customer and project records: kept for as long as we have a business relationship with you and for the periods required by Irish tax, accounting and legal rules (generally six years).
- Newsletter subscribers: until you unsubscribe or withdraw your consent.
- Analytics data: kept in Google Analytics for the retention period set in our account (up to 14 months) and in Matomo for the period set in our WPMU DEV account.
7. Security
We use sensible technical and organisational measures to protect your data, including encrypted (HTTPS) connections, access controls, firewall and malware protection, and regular backups and updates. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your rights
Under GDPR you have the right to:
- access the personal data we hold about you and receive a copy;
- ask us to correct data that is inaccurate or incomplete;
- ask us to erase your data in certain circumstances;
- ask us to restrict how we use your data in certain circumstances;
- object to processing based on our legitimate interests;
- receive your data in a portable format where we process it by consent or contract; and
- withdraw your consent at any time, where we rely on consent (this does not affect processing carried out before you withdrew it).
To use any of these rights, email us at info@indoorvent.ie. We will respond within one month. We may need to verify your identity first.
If you are unhappy with how we handle your personal data, you have the right to complain to the Irish Data Protection Commission: www.dataprotection.ie, telephone +353 (0)1 765 0100 or +353 (0)57 868 4800, or by post to 6 Pembroke Row, Dublin 2, D02 X963.
9. Links to other websites
Our website may link to other websites, including those of our partners and clients. We are not responsible for their content or privacy practices, so please read their policies before sharing personal data with them.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.
11. Contact us
For any privacy question or request, contact Indoor Ventilation Solutions at Unit 2, Old Mill, Slane, Co. Meath, C15 TDN0, email info@indoorvent.ie or telephone 01 727 0777.